CG Technology faces charges due to incorrect payments

Controversy often walks hand in hand with Las Vegas, but not usually at the expense of the punters. Sadly, it seems that there are a large portion of gamblers who have been stung by CG Technology recently, with a complaint being filed to the Nevada Gaming Control Board regarding underpayment practices

Updated: 26 January 2024 By Becky Mosley

Controversy often walks hand in hand with Las Vegas, but not usually at the expense of the punters. Sadly, it seems that there are a large portion of gamblers who have been stung by CG Technology recently, with a complaint being filed to the Nevada Gaming Control Board regarding underpayment practices.

Underpaying winners

According to the report, the sports book umbrella brand has underpaid gamblers by approximately $700,000 across 20,000 winning wagers.The story, which first appeared in a Las Vegas Sun, is certainly ruffling feathers amongst Nevada based bookmakers, as it seems that over the past three-years CG Technology has also overpaid around 11,000 parlay wagers by more than $100,000.

Blocking investigations

If that wasn’t enough, the official complaint also states that CG Technology made an attempt to block the investigation from occurring. Looking at the official report, it reveals that “[CG Technology] revealed that incorrect payments on various winning parlay wagers had been a recurring and company-wide error for several years due to a software issue or software issues known to company”.CG technologies

Crackdown

By the looks of things it seems that the crackdown on CG Technology will be severe. For starters, each complaint made, six counts in total, will equate to a $100,000 fine, resulting in a possible $600,000 total fine. If that wasn’t bad enough, it seems that for this charge a fine hasn’t been deemed as adequate enough punishment. On top of this disciplinary action is fully expected to be taken against the CG Technology’s license, which could prove to be disastrous should anything come of it.Sat in the dock and facing major issues due to notable malpractice, it seems that in spite of supposedly making moves to correct matters, CG Technology is set to feel the full wrath of the Nevada Gaming Control Board. 

Becky Mosley
Editor-in-Chief at Compare Casino Sites

Rebecca (Becky) Mosley has been at the heart of the UK online gambling industry since 2008 — making her one of the most experienced voices in casino comparison. She is editor-in-chief at Compare Casino Sites and personally oversees every casino review published here.

Becky brings a genuine player-first perspective to everything on CCS. Her approach has always been the same: transparency, fair bonus terms, and responsible gambling above all else. She insists on the same standards from every operator listed on the site — if a casino's terms can't stand up to plain-English scrutiny, it doesn't earn a recommendation.

Over 17 years in the industry, Becky has built deep expertise across UK Gambling Commission licensing, slot game mechanics, bonus structures, and the constantly evolving regulatory landscape. She works directly with operators and software providers to keep every listing accurate, and reviews each casino's wagering requirements, withdrawal limits, and customer support before a single rating goes live.

Becky is a Companies House registered director.