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Videoslots, a leading operator in the iGaming industry have signed a deal with Wiraya, a world-class responsible gambling portal to combat problem gambling.
Customer Protection
Wiraya’s system will track player activity and human interaction to spot potential problem gamblers before it gets out of hand. The new solution will be available in ten different languages and applied across safer gambling landing pages, text messaging and voice calls.Videoslots are a leading operator in the industry and have so far been one of the most proactive operators to implement safer gambling tools within their brand. The new solution will see improvements to the player experience and ensure they are protected at all times. Problem gambling within the industry has become a huge problem causing a negative impact on families, relationships and in some cases result in someone taking their own life.
Seek Out Potential Gambling Problems
With Videoslots welcoming new players on a daily basis, it’s easy to attract players with all the very latest in slot innovation and technology, but this comes with a risk, as players who have a gambling problem may not always present straightaway.Teaming up with Wiraya will help seek out problem gamblers early on with a view of protecting and supporting them and offering help dealing with the problems.COO at Videoslots, Ulle Skottling said,“ We pride ourselves in offering exciting and engaging content but it also important we strive to be the most responsible operator we can. With the help of Wiraya, we can take our commitment to safe gambling to the next level and integrating it’s managed solution to our site will help us protect those who may be at risk.”